Privacy
Effective January 7, 2005
Last Updated May 18, 2012Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on DX-Open.com. The types of personal information collected are:
- Name
- Address
- Email address
- Phone number
- Fax number
- Company
- Credit Card Information
- Buyer Registration Information
The Way We Use Information
We use return email addresses to answer the email we receive and to deliver information on DXOpen products and services as requested. You may opt-in on our website to receive our newsletter, white papers, press releases or product information by filling out the appropriate contact form and checking the corresponding boxes. Such addresses and information collected are not shared with outside parties.
We use credit card information to accept payment for certain online transactions, however, we do not store your card number. You must enter your card number each time you make an online purchase. Other card information such as name and address is stored to simplify future purchases.
We do not share buyer registration information with outside parties except to the extent necessary to complete a bid or loan sale transaction.
We use non-identifying and aggregate information to better design our services. We do not disclose information that could be used to identify individuals or their associated companies.
Finally, we never use or share the individually identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Cookies
Visiting DXOpen's website with your browser settings adjusted to accept cookies tells us that you want to use DXOpen's services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice.
Cookies and How We Use Them
Cookies are unique identifiers that we transfer to your computer's hard drive
through your Web browser to enable our systems to recognize your browser and to
provide services.
We also use cookies for additional purposes, including:
- Identifying you when you sign-in to our site. This allows us to pre-fill your Username in the "Sign In" box.
- Remembering your choice of Language.
- Providing DXOpen with web analytics information through 3rd-party providers.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Please see our Security page for more information.
How You Can Access Or Correct Your Information
If you are a registered buyer, you can access all your individually identifiable information that we collect online and maintain by visiting the Personal Information page.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to the web site or making corrections to your information.
Adherence with US Department of Commerce European Safe Harbor Principles
DXOpen adheres to the Safe Harbor Principles. A copy of our European Privacy Policy is located here.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-617-531-3400, or write to:
The Debt Exchange, Inc. Attention: Chief Privacy Officer 225 Franklin St, 26th Floor Boston, MA 02110